Shipping Policy
At Frost Budiy, we are committed to preparing and shipping your orders promptly to ensure a smooth delivery experience.
Order Processing
Orders are typically processed within 1-3 business days after payment confirmation. Please note that processing times may occasionally be extended during peak periods or special promotions.
Shipping Time
Once your order is processed, please allow 7-12 business days for standard shipping delivery. Shipping fees are calculated and displayed at checkout based on your location and chosen shipping method.
Shipment Tracking
After your order is shipped, tracking information may become available. Please allow sufficient time for carriers to update tracking details before reaching out for status inquiries.
Shipping Delays
Delivery times are estimates and may vary due to factors such as weather, customs inspections, transportation disruptions, or public holidays, which can sometimes cause delays beyond our control.
International Shipments
For orders shipped outside the United States, customs duties, taxes, or import fees imposed by local authorities may apply and are the responsibility of the recipient unless otherwise specified.
Order Cancellation
You may cancel your order within 24 hours of placing it by contacting us at Juifbfxuwhraqre@gmail.com. After this window, cancellations may no longer be possible as your order might already be processed or shipped.
Returns & Refunds
If you are not fully satisfied with your purchase, you may return the item within 14 days of delivery. Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Once we receive and inspect the returned item, refunds will be processed within 5-10 business days. Please note that original shipping fees are non-refundable.
If you have any questions regarding shipping or returns, please contact our customer support at Juifbfxuwhraqre@gmail.com.